Joshiela Sen
Registrar, Compliance and Quality Assurance Specialist
I work most closely with the Registry Teams in Auckland and Rotorua, managing and supporting a number of key Registry functions including enrolments, student loans and allowances, student resulting and compliance reporting.
I also work alongside the Recruitment team, Quality team, Site Managers and other educational staff, providing support for operations which have a high overlap with collective areas of responsibility.
We collectively ensure that students:
- receive a high level of service
- education management and delivery is well coordinated
- the organisation has accurate and compliant processes and data which meets both our internal needs and those of external stakeholders such as TEC, NZQA and MOE
I believe that having clear systems and processes that staff are familiar with is essential for a good student experience and smooth operation of the organisation. It’s also essential for our funding obligations.
Masters in Management Level 9
Bachelor of Applied Management – Manukau Institute of Technology
New Zealand Diploma in Business
NZIM Diploma in Management
Diploma in Human Resource Management from Christchurch Institute of Technology